• Claims Operations Support Coordinator

    Job Locations US-TX-Dallas
    Req #
    Location Name
    (NLC) Dallas, TX - Dallas
    Company Name
  • Job Summary

    The Claims Operations Support Coordinator would be responsible for obtaining information from insured or designated persons and ensuring that the information is accurate.

    Essential Functions

    • Answer phone calls from insureds or their representatives, agents, independent adjusters, contractors, etc. 
    • Input new claims into the system.
    • Upload new mail into the system and check file out to appropriate adjuster. 
    • Track status request and re-diary claim, as needed.
    • Match claim checks to claim payment log verifying check data is correct and give to Manager for approval. 
    • Mail out claim checks. 
    • Upload claim log payments. 
    • Make note who claim check was mailed to in claim message screen. 
    • Transfer files as noted on claim payment log. 
    • Other duties as required.

    Job Requirements

    • High school diploma or equivalent
    • Previous insurance experience preferred
    • Ability to examine documents for accuracy and completeness.
    • Competent in MS office and PC skills
    • Bi-lingual is a plus.

    About the Company

    National Lloyds Corporation, which traces its origins to 1948, is a niche property and casualty underwriter that is a leader in underserved markets in Texas and other Southern states. National Lloyds Corporation specializes in writing fire and homeowners’ insurance coverage for low value dwellings and manufactured homes. Insurance policies are sold by more than 4,200 independent agencies and is licensed to sell insurance in over 30 states. National Lloyds Corporation is a subsidiary of Hilltop Holdings Inc. With $13.4 billion in assets and $1.9 billion in common equity as of December 31, 2017, Hilltop Holdings Inc. (NYSE:HTH) is a Texas-based diversified financial holding company specializing in banking, mortgage origination, financial advisory and insurance through its wholly owned subsidiaries, PlainsCapital Bank, PrimeLending, Hilltop Securities Inc. and National Lloyds Corporation.


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