• Exceptions Items Clerk - Deposit Operations

    Job Locations US-TX-Irving
    Req #
    Location Name
    Irving, TX - Las Colinas
    Monday thru Friday 8:00 am - 5:00 pm
    Company Name
    PlainsCapital Bank
  • Job Summary

    The Exception Items Clerk is responsible for the daily processing of non-posted items, returns, fraud suspect review, and special referrals. The Clerk also processes ACH returns and disputes and is responsible for accurate entry of monthly transaction data into various reporting systems. In addition, the Exceptions Items Clerk is responsible for assisting with the daily balancing of general ledger accounts. Provides overall support to the Exception Items department and other items-processing departments as needed.

    Essential Functions

    1. Review and process all exception items, stop pay suspects and incoming earns notices.
    2. Work OD decisions, generate returns file and transmit to the Federal Reserve.
    3. Perform daily balancing and reconciliations.
    4. Notify officers of large returned deposited items by specified deadline.
    5. Charge returned items to appropriate customer account using customer’s special instructions.
    6. Print and mail customer advices and IRD’s.
    7. Verify successful completion of fax and emails.
    8. Review endorsements, check style, and signatures of all suspected check Fraud items.
    9. Confirm daily reports and supporting documentation are generated and saved for retention purposes.  
    10. Review daily ACH Tracker emails for any non-positive pay exceptions returns.
    11. Review Positive Pay auto decision items and makes sure all requested changes completed.
    12. Print daily interest check reports and make appropriate GL entry.
    13. Enter monthly transaction data into various reporting tools and spreadsheets for further review.
    14. Perform other duties as assigned.

    Job Requirements

    • High School diploma, general education degree (GED), or equivalent education required.
    • At least 1 year of prior customer service, office, and/or clerical experience required. Previous experience in financial services industry and/or bookkeeping experience strongly preferred.
    • Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
    • Excellent verbal, written and interpersonal communication skills.
    • Excellent time management, organizational, and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
    • Must be self-motivated with strong attention to detail and high level of accountability.

    About the Company

    At PlainsCapital Bank, we’ve always had a trailblazing spirit. PlainsCapital Bank was founded in 1988 by current Chairman Alan B. White and a group of young bankers who dreamed of bringing relationship banking to their hometown of Lubbock, Texas. With the acquisition of Plains National Bank, a Lubbock financial institution with one branch and $198.8 million, they began growing the bank one relationship at a time.


    Today, PlainsCapital Bank is one of the largest banks in Texas based on deposit market share. We have a statewide presence with more than 60 locations in all major Texas markets. We are a strong and stable financial institution and a trusted community partner. We take pride in helping our customers blaze trails of their own, whether launching or expanding a business, raising a family, or moving into retirement. Our diverse range of services includes commercial banking, treasury management, private banking, and wealth management, as well as consumer banking.      


    To learn more, please visit us online at plainscapital.com/about.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.