• Manager Platform Engineering

    Job Locations US-TX-Dallas
    Req #
    2018-8306
    Type
    Full-Time
    Category
    Information Technology
    Location Name
    (Mortgage) Dallas, TX - Preston
    Company Name
    HILLTOP HOLDINGS, INC.
  • Job Summary

    Hilltop Holdings is currently searching for a Manager of Platform Engineering.  This is a leadership position focused on leading people to maintain, mature, and innovate the compute and storage stack of the enterprise infrastructure.  This position is responsible for planning, conducting and managing the application of state-of-the-art information processing techniques in the implementation of infrastructure solutions for the organization.  Managing the installation and maintenance of computer hardware, software and networks to ensure consistent and reliable quality of service to all divisions of the company.

    Essential Functions

    • Develop, maintain, support, and optimize key functional areas, particularly network infrastructure, server infrastructure, data communications, and telecommunications systems
    • Schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion
    • Plan, implement and administer the organization’s data and telecom infrastructure as well as computer operations strategy
    • Oversee management of the data centers, production scheduling, communication networks (voice and data), and computer systems operations
    • Direct the maintenance and support of all electronic and computerized systems; information processing equipment, and software for the acquisition, storage, and retrieval of information.
    • Partner with other Technology leadership to determine network architecture strategies and standards
    • Delivery systems architecture:  Familiarity with server and storage technologies and ability to integrate components into an efficient computing infrastructure
    • Information Technology fluency:  Ability to use computing productivity tools to create reports and presentations to provide project status and system performance information to leaders and customers
    • Information protection:  Familiarity with industry tools and technologies needed to protect company assets and data
    • Systems integration and design:  Ability to understand application, network and system capabilities and produce infrastructure designs that meet business requirements; perform system and network testing to identify issues and problems
    • Plan staffing levels; work with Human Resources to recruit, interview, select, hire and employ an appropriate number of employees
    • Provide oversight and direction in the operating unit(s) in accordance with the organization’s policies and procedures; delegate responsibilities appropriately expecting accountability
    • Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities
    • Lead employees to meet organization’s expectations for productivity, quality and goal accomplishment
    • Provide effective performance feedback
    • Manage the overall operational, budgetary, and financial responsibilities and activities of the department
    • Develop, plan, implement, and ensure administration of departmental goals and budgets
    • Empowers supervisors/managers to plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals
    • Make strategic business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures
    • Review performance data to monitor and measure departmental productivity, goal achievement, and overall effectiveness
    • Strategic partnering and communication with internal and external contacts (including senior leadership levels) as necessary to ensure expectations and timelines are met
    • Other duties as assigned or required

    Job Requirements

    • Bachelor’s degree in Business or Computer Technology required
    • Minimum 8 years proven and progressive experience with business operations or equivalent, including awareness of industry trends, competitive pressures, changing business and operational needs and external influences required
    • Minimum 3 years management experience required
    • Strong networking, server and storage administration skills;
    • Extensive knowledge of computing support roles desired, including security administration, service desk, and application support
    • Ability to work well under pressure and meet deadlines
    • Excellent communication skills, both verbal and written
    • Excellent inter-personal, conflict management skills and the ability to handle delicate situations with diplomacy and tact
    • Excellent strategic thinking, business acumen, and accountability
    • Ability to establish strategic technical direction, translate concepts into actionable, implementation plans and identify technologies that improve productivity
    • Demonstrated excellent analytical skills and strong detail orientation
    • Demonstrated judgment, and decision making ability with the ability to negotiate and influence decision making
    • Excellent PC skills, including Microsoft Office Suite
    • Displays excellent time management, organizational and problem-solving skills

    About the Company

    Founded in 1998 and headquartered in Dallas, Texas, Hilltop Holdings offers a diverse range of financial services through its four primary subsidiaries, PlainsCapital Bank, PrimeLending, HilltopSecurities, and National Lloyds Corporation. PlainsCapital Bank is a leading commercial bank with locations throughout Texas. PrimeLending is a national mortgage provider focused on purchase mortgage originations. HilltopSecurities provides financial advisory, clearing, retail brokerage, and other investment banking services. National Lloyds Corporation is a niche property and casualty underwriter focused on homeowners insurance for low value dwellings. Hilltop Holdings seeks to build the premier Texas-based diversified financial services holding company through acquisitions and organic growth.  To learn more, please visit www.hilltop-holdings.com.

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