Systems Administrator - Ariba, Concur

Req #
Information Technology
Irving, TX - Las Colinas (HTH)
Monday-Friday 8:00am-5:00pm and as needed
Company Name

Job Summary

The Systems Administrator is responsible for the administrative activities required to support the Ariba Procure to Pay (P2P) solution components as well as the Concur Travel and Expense Management system. This is a high-profile role for the ERP Applications team as this individual must ensure solution availability, controls, configurations and data integrity. Additionally, the Systems Administrator will develop, maintain, report and continue to evolve the key performance metrics of both systems, insuring optimal availability and system response.

Essential Functions

1. System Administrative Activities:


  • Manage Users, Groups, Roles, Permissions, and Organizations
  • Insure scheduled ETL tasks run to successful conclusion
  • Review Audit Logs on a daily basis
  • Manage User Sessions
  • Understand and Manage Email Notification Functionality
  • Understand Error Messaging
  • Communicate and work with Ariba support and internal IT to resolve system and/or data related issues
  • Work with Process Enablement Lead to satisfy system configuration needs
  • Log enhancement requests for key functionality not currently available in the product
  • Provide second level Ariba support to end users
  • Troubleshoot data and workflow issues
  • Monitor and resolve technical issues related to interfaces between Ariba and various internal systems and ensure data accuracy
  • Manage and control all application upgrades and system maintenance processes
  • Basic knowledge of Ariba Supplier Network.
  • Basic skills of Hilltop’s use of the Ariba Integration toolkit and ERP systems.
  • Able to handle defect tracking process, issue resolution and escalation procedures
  • Design and develop repeatable solutions/configurations by leveraging common process and technology
  • Evaluate technical changes required to accommodate future requirements / changes in business process
  • Enforce system controls in accordance with Hilltop’s policies and procedures

2. Performance Metrics Management and Reporting Activities:


  • Work with Procure to Pay Operations Director to establish metrics, frequency and distribution of reports
  • Manage public report folder
  • Create and manage custom dashboards
  • Train Procurement and Business Unit Leadership on custom dashboards

Job Requirements

  • Bachelor's degree preferred. High school diploma, GED, or equivalent required.
  • A minimum of 3 years’ experience in below listed Ariba Modules preferably in an On-Demand environment:
    • Ariba Buyer/P2P
    • Ariba Spend Visibility
    • Ariba Sourcing
    • Ariba Contracts
    • Ariba Contract Compliance
    • Ariba Invoice
    • Ariba Analysis
  • Solid general technology experience and the ability to recognize and translate business problems into technology-based solutions
  • Experience working with a software development lifecycle methodology
  • Experience in supply chain processes is a plus
  • Excellent communication, writing, facilitation, collaboration and interpersonal skills
  • Strong analytical, problem solving, and debugging skills
  • Strong background in relational databases and analytical reporting tools
  • Required Intangible Skills:
    • Demonstrate an outstanding work ethic and a sense of urgency to resolve issues quickly and efficiently
    • Demonstrate a high sense of responsibility - to our customers, our users, our colleagues, and to the quality and timeliness of one's own work; a willingness and desire to "do what it takes" to support our company systems - sometimes during non-standard work hours
    • Display business and organizational maturity
    • Must be able to function in a fast-paced environment with minimal supervision
    • A continual desire and capability to learn
    • Display a positive and constructive attitude


Ariba,Ariba, P2P, procure to pay, Concur P2P, procure to pay, Concur


About the Company

Founded in 1998 and headquartered in Dallas, Texas, Hilltop Holdings offers a diverse range of financial services through its four primary subsidiaries, PlainsCapital Bank, PrimeLending, HilltopSecurities, and National Lloyds Corporation. PlainsCapital Bank is a leading commercial bank with locations throughout Texas. PrimeLending is a national mortgage provider focused on purchase mortgage originations. HilltopSecurities provides financial advisory, clearing, retail brokerage, and other investment banking services. National Lloyds Corporation is a niche property and casualty underwriter focused on homeowners insurance for low value dwellings. Hilltop Holdings seeks to build the premier Texas-based diversified financial services holding company through acquisitions and organic growth.  To learn more, please visit


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.